Technical Product Readiness Program Manager, Field Readiness

The  GTM Ops, Strategy, Field Readiness, and Sales Development team at Asana enables growth, efficiency, and performance at scale through the strategic management of revenue operations, systems, strategy + analytics, and enablement. This team encompasses six key areas: Revenue Operations Leadership, Systems & Process Management, Analytics + Insights, Performance Optimization, Enablement + Training, as well as Sales Development-- all focused on driving operational excellence and maximizing sales productivity across the organization.

We are looking for a highly organized, energetic and empathetic Field Readiness Partner to join our Field Readiness Team! As the Technical Product Readiness Program Manager, you will serve as the critical connective tissue between R&D, Product Marketing, and our Field teams. This is a global role that reports into our Head of Portfolio & Product Readiness, Field Readiness with some pre-sales focus areas.

You’ll translate technical product updates into clear, actionable information that empowers customer-facing teams to confidently engage with customers. This includes developing comprehensive training materials and communication plans for new features and product enhancements. You will also design and deliver scalable enablement programs to drive consistent understanding, adoption, and field confidence across the organization.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What You'll Achieve:

• Translate complex technical product updates into clear, customer-ready guidance that enables field teams to confidently engage with prospects and customers.
• Lead end-to-end product readiness planning, from intake through launch and post-launch retrospectives, ensuring alignment across Sales, Success, and Support.
• Develop training materials and communication plans that simplify technical concepts into digestible content for field consumption.
• Design and execute go-to-market launch strategies that balance product timelines, business priorities, and customer-facing team readiness.
• Collaborate cross-functionally with R&D and Product Marketing to ensure consistent, accurate messaging and training across all channels.
• Define and measure launch success through key performance indicators and adoption metrics, using insights to continuously improve readiness strategies.
• Champion the voice of the field and customer throughout the product lifecycle, ensuring feedback informs messaging, enablement, and product enhancements.

About You:

• 4+ years of experience in an enablement or program management role
• 2+ years experience in a technical role such as TAM, technical services, solutions engineer, or product.
• Experience designing and facilitating training programs via e-learning, live/virtual facilitation, and asynchronous modalities
• Exceptional interpersonal skills - can navigate and manage relationships across all levels of the organization
• Exceptional presentation, written and oral communication skills
• An entrepreneurial problem-solving attitude and growth mindset and an ability to execute under a swift deadline
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

What we’ll offer:

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $120,000 - $136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world.

We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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